Thank you for visiting TheBirthdayCandleBoard.com! You can’t birthday party without us!
Following are some of the most commonly asked questions and useful hints regarding The Birthday Candle Board. If you don’t find your answer, contact us.
Will my birthday candles fit in the birthday candle board?
The candle holes are tapered to fit a variety of birthday candle sizes from 3/16 inch to 1/4 inch. You will find these to be the standard birthday candle sizes found in retail stores.
Is The Birthday Candle Board dishwasher safe?
Due to factors that we cannot control, such as water temperature and the amount of wax on your board, we recommend hand washing.
Is The Birthday Candle Board fire proof?
The candle board is made with fire retardant plastic. However, below is list of precautions for safely using the candle board.
- Always keep burning candles on the candle board within sight.
- Keep burning candles away from body, clothes, and combustible materials.
- Keep away from children.
- Place candle board on a stable heat resistant surface.
- Never move the candle board while candles are burning.
- Candles must fit snugly into holder and must not tilt.
- Never leave burning candles unattended.
- Blow candles out and discontinue use when candles are no shorter than 1/2 inch from the candle board surface.
- To avoid wax overflows, blow candles out.
- The Birthday Candle Board is not a toy.
- Use under adult supervision only.
Is The Birthday Candle Board reusable?
Absolutely! The candle board is designed for years of use. You can scrape it clean or leave the colorful melted wax for future birthday memories.
How do I remove the wax from The Birthday Candle Board ?
You can easily scrape the wax from the candle board using a plastic kitchen scraper. If you have a lot of wax, you can safely put your Birthday Candle Board in the freezer, then easily scrape off the wax with a plastic kitchen scraper.
Can I put The Birthday Candle Board on top of my birthday cake?
No. The purpose of the candle board is to sit next to your birthday cake or any other birthday treat you are having, and have your candles too. The candle board is not made with food grade plastic.
What is the size of The Birthday Candle Board ?
10 inches round and 5/8 inch high.
How many holes are in The Birthday Candle Board ?
Do you ship internationally?
No, at this time we do not. We currently ship to the United States, APO, Puerto Rico, Guam and the U.S. Virgin Islands.
Once I place my order, when can I expect to receive it?
Your order will ship with tracking, via the United States Postal Service priority mail. You can typically expect your package within 3-4 days.
Can I receive overnight shipping?
We are happy to do next day shipping. Your order must be received by 11:00 AM Pacific time to receive your candle board the next day. Shipping charges will apply. Contact us for this service.
Where does the birthday candle board ship from?
How will you use my personal information (address, email, etc)?
Celebrate! LLC will keep your personal information private and secure. When you make a purchase from TheBirthdayCandleBoard.com, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order, to keep you updated on your purchases and to personalize your shopping experience. We do not store your credit card information. Our secure server protects your information using industry standard Secure Socket Layer (SSL) encryption technology.